Compliance

COMPLIANCE

Company Information
ICO Reg No.: C1342978

PRS Reg No.: PRS039787

GDPR Privacy Policy

Our Contact Details:

Name: WeUK can help Limited
Phone Number: +44 (0) 79 0126 0828

E-mail: info@weukcanhelp.co.uk

The Type of Personal Information We Collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)
Email address/es
Social media profiles such as Facebook, WhatsApp etc.
Copies of ID and proof of address if provided
Customer financial information if provided (proof of funds such as bank statements, savings accounts etc.)

How We Get the Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

You are a direct client of Starfish Property Investments Limited or you wish to be provided with information related to our products and services

We also receive personal information indirectly, from the following sources in the following scenarios:

Referrals from authorised partners and affiliates of Starfish Property Investments Limited of individuals interested in our products or services

We use the information that you have given us in order to provide details of our products or services to you or to process your information as a direct client of

WEUK CAN HELP LIMITED.

We may share this information with authorised partners and affiliates of WEUK CAN HELP LIMITED.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@weukcanhelp.com

(b) We have a legal obligation

How We Store Your Personal Information

Your information is securely stored online.

We keep personal identifiers, contacts and characteristics (for example, name and contact details), email address/es, social media profiles such as Facebook, WhatsApp etc., copies of ID and proof of address if provided, customer financial information if provided (proof of funds such as bank statements, savings accounts etc.) for 2 years. We will then dispose your information by permanently deleting all records from our online files.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@weukcanhelp.com or by telephone on +44 (0) 79 0126 0282 if you wish to make a request

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Address: 2nd Floor, 35 St John's Road, Clifton, Bristol, BS8 2HD
Phone Number: +44 (0) 79 0126 0282
E-mail: info@weukcanhelp.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk